Products
Product Training and Support guides
09) Sophos XG Firewall: NAT Enhancements
Summary: This is the ninth video in our Sophos XG training series. This in-depth video covers the...
BullsEye Unified Communications (UC) Desktop Quick Tour
Summary: This video walks customers through installing the BullsEye Unified Communications (UC) D...
Corporate Presentation - Who is Lingo
Summary: The Lingo Customer Experience & Who is Lingo - Bullseye See Attachments in the upper left
BullsEye Unified Communications User Guide for iPhone
Summary: This is the detailed BullsEye Unified Communications (UC) User Guide for the iPhone. Se...
BullsEye Unified Communications User Guide for Desktop
Summary: This is the detailed BullsEye Unified Communications (UC) User Guide for the desktop. S...
How to Set-up a Hunt Group
Summary: Hunt Groups allow multiple handsets to ring simultaneously or in sequence when an incomi...
BullsEye Unified Communications User Guide for iOS Tablet
Summary: This is the detailed BullsEye Unified Communications (UC) User Guide for the iOS (Apple)...
Virtual Receptionist User Guide
Summary: Virtual Receptionist User Guide See Attachments in the upper left
Introducing Knowledge for Customers & Partners
Summary: This is a brief introduction to Knowledge, Lingo + BullsEye's knowledgebase for customer...
Yealink SIP-T53W Desktop Phone Quick Guide
Summary: The attached document provides instructions for common functions of the Yealink SIP-T53W...
Yealink SIP-T41S Desktop Phone, W56H Cordless Phone, and W60B Base Quick Guide
Summary: This quick guide provides detailed information on using the Yealink SIP-T41S Desktop Pho...
Yealink CP935W Conference Phone Quick Guide
Summary: The attached document provides instructions for common functions performed on the Yealin...
Yealink SIP T54W Desktop Phone, W70B Base, and W73H Cordless Phone Quick Guide
Summary: This quick guide provides detailed information on using the Yealink SIP T54W Desktop pho...
Grandstream Wireless GRP2612 Desktop Phone & WP810 Cordless Phone Quick Guide
Summary: This quick guide provides detailed information on using the Grandstream Wireless phones:...
Setting Up Music On Hold
Summary: This document provides customers with instructions for setting up and managing music on ...
Secure Cloud Fax Quick Guide
Summary: This guide provides detailed instructions on using Secure Cloud Fax to send & receive fa...
Announcement Repository Quick Guide
Summary: This document explains how to upload audio announcements, greetings, etc. for applicatio...
Knowledge Getting Started Guide for Customers & Partners
Summary: This guide will get you started with navigating and searching content in Knowledge, Ling...
Polycom VVX 250 Phone Quick Guide
Summary: This quick guide provides an overview of the Polycom VVX 250 handset and basic operation...
BullsEye UC for Android Quick Guide
Summary: BullsEye UC for Android Quick Guide See Attachments in the upper left
BullsEye UC for iPhone Quick Guide
Summary: BullsEye UC for iPhone Quick Guide See Attachments in the upper left
Polycom VVX 410 Phone Quick Guide
Summary: This quick guide provides an overview of the Polycom VVX 410 handset and basic operation...
VoIP Call Recording & Reporting User Guide
Summary: This document provides instructions on using BullsEye's Call Reporting & Recording porta...
Unleashing the Potential of Your BullsEye VoIP Solution
Summary: This slide deck presents an overview of key features that can be managed via BullsEye's ...
BullsEye VoiceMail Setup Instructions
Summary: This document provides detailed instructions for setting up your BullsEye Voicemail. Se...
Using VoIP Feature Access Codes
Summary: This guide's purpose is to inform the Customer about how to use VoIP Feature Access Code...
How to Set-up your Auto Attendant
Summary: This document explains how to set-up your Auto Attendant. To record & upload a custom gr...
BullsEye Unified Communications Desktop Quick Guide for Customers
Summary: This quick guide provides details on using BullsEye Unified Communications Desktop versi...
Polycom VVX 500 Phone Quick Guide
Summary: This quick guide provides an overview of the Polycom VVX 500 handset and basic operation...
Polycom VVX 600 Phone Quick Guide
Summary: This quick guide provides an overview of the Polycom VVX 600 handset and basic operation...
Polycom VVX 350 Phone Quick Guide
Summary: This quick guide provides an overview of the Polycom VVX 350 handset and basic operation...
Polycom VVX 450 Phone Quick Guide
Summary: This quick guide provides an overview of the Polycom VVX 450 handset and basic operation...
Managing Your VoIP Service
Summary: This document explains key responsibilities of the VoIP portal administrator as well as ...
Avoiding the Trap of Phishing Emails
Summary: This is the slide deck from the training, Avoiding the Trap of Phishing Emails See Atta...
BullsEye Unified Communications User Guide for Android Tablet
Summary: This is the detailed BullsEye Unified Communications (UC) User Guide for the Android tab...
Transferring a Call from the Yealink W73H Cordless Phone
Summary: This video demonstrates how to transfer a call from the Yealink W73H Cordless Phone. Se...
Answering a Call from the Yealink T54W Desktop Phone
Summary: This video demonstrates how to answer a call on the Yealink T54W Desktop Phone. See Att...
Holding and Resuming a Call on the Yealink T54W Desktop Phone
Summary: This video demonstrates how to hold and resume a call on the Yealink T54W Desktop Phone....
Transferring a Call from the Grandstream WP810 Cordless Phone
Summary: This video demonstrates how to transfer a call from the Grandstream WP810 Cordless Phone...
Answering a Call from the Grandstream WP810 Cordless Phone
Summary: This video demonstrates how to answer a call using the Grandstream WP810 Cordless Phone....
Performing a Transfer from the Yealink T54W Desktop Phone
Summary: This video demonstrates how to perform an unattended transfer from the Yealink T54W Desk...
Placing a Call from the Grandstream WP810 Cordless Phone
Summary: This video demonstrates how to place a call from the Grandstream WP810 Cordless phone. ...
Yealink T55a Teams Phone Quick Guide
Summary: Yealink T55a Teams Phone Quick Guide See Attachments in the upper left
Placing a Call from the Yealink T54W Desktop Phone
Summary: This video demonstrates how to place a call from the Yealink T54W Desktop Phone. See At...
Answering a Call & Ending a Call on the Polycom VVX 250, 350 & 450
Summary: This video demonstrates how to answer a call and end a call using the Polycom VVX 350. T...
Accessing the VoIP Portal and Dashboard Overview
Summary: This video explains how to access BullsEye's VoIP Portal, navigate the Dashboard and per...
How to Answer a Call on the VVX 500 Phone
Summary: This video demonstrates how to Answer a Call on the Polycom VVX 500 phone. See Attachme...
How to Place a Call on the VVX 500 Phone
Summary: This video demonstrates how to Place a Call on the Polycom VVX 500 phone. See Attachmen...
How to Work with Favorites on the VVX 500 Phone
Summary: This video demonstrates how to Work with Favorites the Polycom VVX 500 phone. See Attac...
How to End a Call on the VVX 500 Phone
Summary: This video demonstrates how to End a Call on the Polycom VVX 500 phone. See Attachments...
How to mute a call on the VVX 310
Summary: This video shows you how to mute a call using the VVX 310 See Attachments in the upper ...
Placing a Call on Hold using the Polycom VVX 250, 350 & 450
Summary: This video demonstrates how to place a call on hold using the Polycom VVX 350. The proce...
Placing a Call on the Polycom VVX 250, 350 & 450
Summary: This video demonstrates how to place a call using the Polycom VVX 350. The process is th...
How to Access Your Voicemail on the VVX 410
Summary: This video demonstrates how to access your voicemail. See Attachments in the upper left
Group Paging
Summary: If Group Paging is assigned to your account, follow the instructions below to perform a ...
Answering, Holding and Transferring a Call on the Yealink T41S Desktop
Summary: This video demonstrates how to answer, hold, and transfer a call on the Yealink T41S Des...
Transferring a Call on the W56H Cordless
Summary: This video demonstrates how to transfer a call on the W56H Cordless handset to another p...
Registering Yealink T41S Desktop and W56H Cordless to the Base
Summary: This video demonstrates how to register the Yealink T41S Desktop and W56H COrdless hands...
Panasonic KX-TPA60/TPA65 - Overview of the Over-Subscription Set-Up
Summary: This video presents an overview of the Panasonic KX-TPA60/TPA65 over-subscription set-up...
Introducing the Polycom VVX 500 Phone
Summary: This video provides and introduction to the Polycom VVX 500 phone. See Attachments in t...
Configuring a Speed Dial Key on the Yealink T41S
Summary: Speed dial allows you to assign the numbers that you frequently call or are hard to reme...
VVX 350 & 450: Adding a Contact to the Directory
Summary: When you add a contact to your Contact directory, you can choose how much information yo...
VVX 350 & 450: Adding a Contact to Your Buddy List
Summary: A Buddy list is a list of users whose status or presence you can monitor. Users can upda...
VVX 350 & 450: View Your Buddy List
Summary: When you enable the Watch Buddy setting for a contact, the contact is displayed in your ...
VVX 350 & 450: Adding Favorites
Summary: Favorites are the contacts in your Contact Directory that you will call most often. You ...
How to Register a Panasonic Cordless phone to the Base
Summary: Follow the instructions below to register a Panasonic Cordless phone to the antenna base...
VVX 350 & 450: Viewing Favorites
Summary: You can view favorites on your VVX phone in the Favorites list in the Directory or the N...
VVX 350 & 450: Monitor Contacts in View Your Buddy List
Summary: You can monitor your buddies from your Buddy list. If a buddy is a favorite, you can als...
Setting Up Voicemail to Email
Summary: This solution details how to set-up voicemail to email for a user via the VoIP Portal. ...
VoIP Phone Installation Quick Guide
Summary: This quick guide covers basic self-installation instructions for Polycom and Panasonic h...
Accessing Hunt Group Voice Messaging from a Handset in Your Office
Summary: In some cases, your main number may be assigned to a Hunt Group which in turn will have ...
10) Sophos XG Firewall: Sophos Connect Client
Summary: This is the tenth and last video in our Sophos XG training series. This video describes ...
08) Sophos XG Firewall: Firewall rule enhancements (with DPI vs. Legacy Web proxy configurations)
Summary: This is the eighth video in our Sophos XG training series. This video describes the new ...
07) Sophos XG Firewall: DPI vs. Web Proxy Filtering
Summary: This is the seventh video in our Sophos XG training series. This video provides an intro...
06) Sophos XG Firewall: Controlling and Managing Your Environment
Summary: This is the sixth video in our Sophos XG training series. The following topics are cover...
05) Sophos XG Firewall v18: SSL/TLS Inspection Rules
Summary: This is the fifth video in our Sophos XG Firewall training series. This video provides a...
04) Sophos XG Firewall v18: Route Based VPN
Summary: This is the fourth video in our Sophos XG Firewall training series. This video explains ...
03) Sophos XG Firewall v18: Enterprise NAT
Summary: This is the third video in our Sophos XG Firewall training series. This video explains t...
02) Sophos XG Firewall: How to Configure SSL VPN Remote Access
Summary: This is the second video in our Sophos XG Firewall training series. Learn how to set up ...
01) Sophos XG Firewall: Routing and Managing Traffic
Summary: This is the first video in our Sophos XG Firewall training series. Topics include Networ...
Managing Call Forwarding
Summary: Follow the instructions below to change call forwarding for a specific VoIP phone line. ...
Resetting a Voicemail Passcode
Summary: This video demonstrates how to reset a user's voicemail passcode if they happen to forge...
Transferring a Call on the Polycom VVX 250, 350 & 450
Summary: This video demonstrates how to transfer a call using the Polycom VVX 350. The process is...